View Issue Details

IDProjectCategoryView StatusLast Update
0001058T99X171.00 SKB EagleSW Issuepublic2021-12-23 17:40
Reporter(ALTech) Jason ParkAssigned To(SW) Kerwin Chen Due Date
PrioritynormalSeveritys2-severeReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001058: [BFX_AT100][BTVV-1965] During watching Livechannel, it heard a disconneded Sound at sometimes.
Descriptionhi kerwin

we received some report from SKB user.
During watching Livechannel, it heard a disconnected Sound at sometimes. and video is ok.
after for a while , it seem be ok.

please see a log at 21h20m Dec.11th.
skb user complain it as strongly . so if you need to investigate it with AML as quickly.
TagsNo tags attached.
Attach Tags

Users monitoring this issue

User List (ALTech) Juyoung Park , (ALTech) SY Yoon , (ALTech) Wooshin Kang , (ALTech) Younkwang Jung

Activities

(ALTech) Jason Park

2020-12-21 14:50

developer  

report_20201214 (1).zip (752,086 bytes)
report_20201214 (2).zip (856,565 bytes)

(ALTech) Jason Park

2020-12-22 17:54

developer   ~0005561

HI kerwin.

please update this item. it is for VOC issue.

(SW) Kerwin Chen

2020-12-23 10:54

developer   ~0005568

Hi Jason,

I see there is a unusual message in the log.
However, I can't find decoder related messages in log files.
I think you can forward this message to TVS and ask for feedback.
Thanks !

============= in main.log.4 =============
.....
12-11 21:26:10.409 3073 29798 W AudioFlinger: pause because of UNDERRUN, framesReady = 0,minFrames = 1536, mFormat = 0xd000000
12-11 21:26:10.546 3073 29798 W AudioFlinger: pause because of UNDERRUN, framesReady = 0,minFrames = 1536, mFormat = 0xd000000
12-11 21:26:10.564 3073 29798 W AudioFlinger: pause because of UNDERRUN, framesReady = 0,minFrames = 1536, mFormat = 0xd000000
12-11 21:26:10.667 3073 29798 W AudioFlinger: pause because of UNDERRUN, framesReady = 0,minFrames = 1536, mFormat = 0xd000000
...

(SW) Kerwin Chen

2020-12-23 10:55

developer  

audio_pause.png (353,246 bytes)

(SW) Kerwin Chen

2021-12-23 17:40

developer   ~0009076

old issue on Android 9, not reproducible on Android 10

Issue History

Date Modified Username Field Change
2020-12-21 14:50 (ALTech) Jason Park New Issue
2020-12-21 14:50 (ALTech) Jason Park File Added: report_20201214 (1).zip
2020-12-21 14:50 (ALTech) Jason Park File Added: report_20201214 (2).zip
2020-12-21 14:50 (ALTech) Jason Park File Added: 남인천지점_김동수.mp4
2020-12-21 14:50 (ALTech) Jason Park Issue Monitored: (ALTech) Wooshin Kang
2020-12-21 14:51 (ALTech) Jason Park Issue Monitored: (ALTech) SY Yoon
2020-12-21 14:51 (ALTech) Jason Park Issue Monitored: (ALTech) Younkwang Jung
2020-12-21 14:51 (ALTech) Jason Park Issue Monitored: (ALTech) Juyoung Park
2020-12-21 14:51 (ALTech) Jason Park Assigned To => (SW) Kerwin Chen
2020-12-21 14:51 (ALTech) Jason Park Status new => assigned
2020-12-22 17:54 (ALTech) Jason Park Note Added: 0005561
2020-12-23 10:54 (SW) Kerwin Chen Note Added: 0005568
2020-12-23 10:55 (SW) Kerwin Chen File Added: audio_pause.png
2020-12-23 10:55 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (ALTech) Jason Park
2020-12-23 10:55 (SW) Kerwin Chen Status assigned => acknowledged
2021-12-23 17:40 (SW) Kerwin Chen Assigned To (ALTech) Jason Park => (SW) Kerwin Chen
2021-12-23 17:40 (SW) Kerwin Chen Status acknowledged => closed
2021-12-23 17:40 (SW) Kerwin Chen Resolution open => fixed
2021-12-23 17:40 (SW) Kerwin Chen Note Added: 0009076